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FAQ

Questions and Answers

I would like to become a partner (distribution partner, supplier or service provider) of Patriarch Consulting. How do I go about this?


If you would like to become a partner of Patriarch Consulting, please submit an enquiry using the contact form. The more detailed information we receive from you, the faster we can answer to your request.




Where can I find the General Sales, Delivery and Payment Terms and Conditions (GTC)...


Contact our company by using the contact form or info@patriarch.company




How can I get Patriarch Products catalogues?


Distribution partners can request catalogues just send an email to : info@patriarch.company or by using the contact form.




Distribution partners have the option, after logging in, to provide feedback about a product/service directly on the item’s details page using the button “Product Feedback” (details, price, quality).


Distribution partners have the option, to provide feedback about a product/service directly on the website or send a simple email to : info@patriarch.company “Product Feedback” (details, price, quality).




What are the shipping options?


Patriarch Consulting provides customised logistical solutions and all of the common shipping options: land, sea/container, air freight, KEP shipping, overnight express. There it is possible to collect an order on the same day and thus ensure an comprehensive supply of spare parts. For individual questions regarding the shipping options, please contact our Customer Services department by email : info@patriarch.company




Where will I find the guarantee conditions for Patriarch Consulting products ?


The warranty conditions for Patriarch Consulting Products can be obtained just sending an email to our team : info@patriarch.company




What must I do if I have a guarantee claim?


Please check the proof of purchase for when the product was purchased. The warranty period for Patriarch products is 24 months.




How do I obtain credit notes?


Credit notes are generated after inspection of the respective claim for a return, delivery difference and warranty claims where the provisions are complied with. Get further informations by sending an email to : info@patriarch.company





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©2023 by Patriarch Automotive Group. Proudly created with Patriarch Ressources

Main Office: Meşrutiyet Mahallesi Konur Sk. Özsoy İş Hani Apt. No: 25/13, 06420 Çankaya

info@patriarch.company

+90 537 2136362

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Antasya Residence Küçüksu Cad. No: 64/A Kat 32 D: 479 Ümraniye / İstanbul Turkey

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+90 537 213 6362

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